Our Repair Process

A collision is, at a minimum, an inconvenience. When you choose Andy’s Collision Center as your auto body shop, the process is as simple as calling us with your claim number. That’s it! From this point, we will write a computerized estimate and take digital pictures of the damage, contact your insurance company and reach an agreed repair price. We will pre-order all parts if your vehicle is drivable and we will handle your rental car reservation. All you need to do is bring your vehicle in for repairs and you are finished. We will handle all paperwork and will keep the insurance, rental car companies and of course you updated during the repairs. Your vehicle will be returned to you in pre-accident condition, or better. At Andy’s Collision Center, we believe the sign of a great repair, is no sign at all.

Stage 1: Visual inspection and preliminary estimate
The repair process begins even before you leave your car with us. Andy’s enjoys favorable relationships with all insurance companies and are direct repair facilities for many companies. This means Andy’s will assist the insurance companies in writing the estimate, handling your claim, and negotiating with the insurance provider to ensure your vehicle is repaired properly. If your vehicle is drivable, Andy’s will pre-order your parts to cut down on the time your car is in the repair shop. When it is time to drop off your car, one of our service professionals will arrange for a rental car to be waiting for you.

Stage 2: Remove damaged parts
Your vehicle is in the shop and is ready to be disassembled. Once parts have been removed, a secondary inspection will determine if there is any damage that couldn’t be detected initially. If more damage is found, a supplemental report will be completed, along with digital images, and sent to the insurance company. Once approved, any additional parts will be ordered and an updated completion date will be given.

Stage 3: Body and structural repair
Andy’s Collision Center uses the Genesis and Velocity measuring systems. More and more customers and insurance companies are requiring the use of computerized measuring as part of the repair process. Chief’s® Velocity™ is by far the most sophisticated system available in the industry today. Fast and easy set-up with full-color, one-page reports on the exact condition of the vehicle’s frame before, during and after repairs have been made for indisputable evidence of damage severity and quality repairs.

If needed, your vehicle will be placed on one of our unibody repair benches. New panels will be prepared and installed. Using the finest state of the art equipment we return the vehicle to like new factory condition quickly and professionally. Priming, sealing, and corrosion protection is added to the new parts. All work is inspected and tested. Once these steps are completed, the vehicle will be moved to the paint department.

Stage 4: Refinishing
Final refinishing is completed in our heated downdraft dust-free spray booth. The new finish is baked to ensure a hard, durable factory quality finish. The paint system utilized consists of corrosion resistant primers, sealers, color coats and urethane clear coats to provide a smooth, glossy, rust free and chip resistant surface. To ensure a perfect finish, Andy’s Collision Center sprays BASF Diamont paint products, the highest quality available.

This ensures that repairs are not merely close to the factory color, but will provide an invisible repair. Each painter is thoroughly trained and certified to allow Andy’s Collision Center to offer the BASF Lifetime Nationwide Warranty.

Stage 5: The finishing touches 
Parts that were removed for painting are reassembled, the vehicle is realigned, and climate control is checked for proper operation. The vehicle is then detailed and any extras (such as pinstripes) are taken care of. The vehicle is inspected and taken for a test drive. After it checks out, you will be notified and a time is set for picking up your finished vehicle.

Andy's West Valley Collision
6250 West Bell Road
Glendale, AZ 85308
(602) 993-1700

Andy's North Phoenix Collision
9325 N. Cave Creek Rd.
Phoenix, AZ 85020
(602) 944-2288

Andy's Central Phoenix Collision
4011 North 7th Street
Phoenix, AZ 85014
(602) 264-1287

Fill out my online form.

Why choose us for your collision repair?

Your car will be repaired in a fully equipped service center with highly trained, insured and experienced technicians. All our car repair technicians have 10+ years experience in the Auto Body Repair Industry. We are so confident in our people and processes that we offer a guaranetee.

Andy’s Collision Centers issues a Limited Lifetime Warranty with each repair that it performs. This includes a lifetime warranty on our workmanship and paint, and a manufacturer warranty on any parts replaced. Although it is not transferable, it is good for as long as you own your vehicle.